Shipping policy
Shipping Policy
To offer a range of unique apparel and wares,Wickedy Wares has sourced products printed and crafted from a few hand-selected providers worldwide. Depending on the variety of your order items, they may be received in separate packages and at different dates. Shipping and processing times may vary, as noted below.
All orders are processed within 3 to 15 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. Free standard shipping is available for purchases over $100.
|
Domestic Shipping |
Estimated delivery time |
|
Economy |
4 - 8 business days |
|
Standard |
2 to 5 business days |
|
Express |
2 to 3 business days |
International Shipping
All international shipping methods are subject to customs inspections and courier delays (which are often lengthy). Because the speed of customs clearance varies from country to country, we cannot give a definite time frame for delivery. If your package is inspected by customs, it may take a few weeks longer.
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping Options |
Estimated delivery time |
|
Canada - Standard |
10 - 30 business days |
|
Australia - Standard |
10 - 30 business days |
|
Rest Of World - Standard |
10 - 30 business days |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Wickedy Wares, under Smidgy Bit Media, is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at support@wckdy.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
You can find full return policy page details here.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@wckdy.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@wckdy.com.